Data is sourced from Shopify and synchronized into Odoo or vice versa, based on the specific requirements of the business processes.
Synchronization is automatic as follows:
- Products sync every 1 hour
- Orders sync every 30 minutes
- Stock syncs every 2 minutes
Customers can click on the provided tracking number within Shopify to view the real-time status of their order.
The first location should be set as the primary location, as the system will prioritize the first location for data synchronization when multiple locations are present.
Yes, once the tracking number is entered into Odoo, it will be automatically synchronized with Shopify, updating the order status accordingly.
The feature for synchronizing tracking numbers will be available in Phase 2 of the system, where the integration will allow the synchronization of tracking information and order statuses between Odoo and Shopify.
The current version does not support tracking number synchronization with Shopify. This capability will be included in the next release.
Locations can be manually adjusted through the location settings. It is recommended to prioritize the LMS dock or another key location for smooth synchronization.
Orders are primarily fulfilled within Shopify. However, Odoo is used for entering shipping details, including tracking information. Once the tracking information is updated in Odoo, Shopify is automatically updated with the order status.
Yes, customers will be able to use the provided tracking number to check the shipping status of their order directly in Shopify, ensuring transparency in the order fulfillment process.

