The Product Management page allows you to manage your products on the eBay platform with ease, including adding, editing, importing, and exporting products, as well as controlling various product listings.

Accessing the Integration Accounts Page

From the sidebar menu, select Accounts.

At the top of the page, choose eBay from the dropdown menu.

Managing Accounts

Add New Account

To add a new eBay account.

Delete Account

To delete the selected account from the list of connected accounts.

Setting Up a New eBay Account

When adding a new account or editing an existing one, fill in the following fields:

Account Name: A distinctive name for the account within the system
Client ID: The Client ID of your eBay account
Client Secret: The Client Secret for authentication
Refresh Token: The refresh token used to renew the session
Refresh Token Expires At: The expiration date of the refresh toke
Trading Refresh Token: The trading refresh token
Trading Refresh Token Expires At: The expiration date of the trading refresh token
Trading Form: The trading form used
Trading To: The entity or user through which trading is performed
Redirect URL: The URL to redirect to after authentication
Dev ID: The Developer ID of your eBay account

Connected Accounts

This section displays a list of all previously connected accounts.

When you select any account from this list, its details appear in the Account Settings form on the right for editing or deletion.

If no accounts have been added, this section will be empty.

Step by step and in full detail,

How to access your eBay account settings in order to link it.

Step 1: Create an eBay Developer Account

Go to the eBay Developer Program website: https://developer.ebay.com/

Click Sign Up if you don’t have an account, or Sign In if you already have one.

Complete your account details such as name, email, and password, then confirm your account via email.

Step 2: Create a New Application to Obtain Client ID and Client Secret

After logging in, go to My Apps in the dashboard.

Select Create a new application.

Enter the application name, description, and the purpose for using the API.

Once the app is created, you will get the following credentials:

Client ID: The application identifier, used to identify your app when connecting to eBay.
Client Secret: The secret key that accompanies the Client ID for authentication.

Keep these values safe, as they are required for linking the account in your system.

Step 3: Set up Redirect URL

During app creation, you will be asked for a Redirect URL.

This URL is where eBay will send the user after authentication.

Usually, it’s the URL of the system you want to link to eBay, for example: https://yourcompany.com/ebay/callback

Make sure to copy it correctly.

Step 4: Obtain a Refresh Token

Go to User Tokens within your app.

Select the account you want to link to your system.

Follow the OAuth steps to grant access permissions to the app:

The user approves the app permissions.
After authentication, you receive a Refresh Token.

This token is used to renew access automatically without needing to re authenticate.

Take note of its expiration date (Refresh Token Expires At).

Step 5: Obtain Trading Refresh Token (if required)

For certain commerce-related operations (like listing products or updating inventory), the system may require a Trading Refresh Token.

It is generated in the same way as the regular Refresh Token but is specifically for access to trading APIs.

Take note of its expiration date (Trading Refresh Token Expires At).

Step 6: Obtain Developer ID

From your developer account dashboard, go to Account Details.

You will find your Dev ID.

This number is sometimes used for certain authentication processes or as the app identifier when interacting with eBay.

Step 7: Determine Trading Form and Trading To

Trading Form: The type of commercial operation your system will perform (e.g., selling or inventory management).
Trading To: The account or entity that will be used for trading, usually the email address of the linked eBay account.

Step 8: Enter the Data into Your System

Open the Accounts Integration page in your system.

Select eBay from the list of platforms.

Enter all the information you obtained:

Account Name
Client ID
Client Secret
Refresh Token
Refresh Token Expires At
Trading Refresh Token
Trading Refresh Token Expires At
Redirect URL
Dev ID
Trading Form
Trading To

Click Save to save the account and create the link with eBay.